Privacy Policy

E-Simply ("we," "us," or "our") is dedicated to safeguarding the privacy and security of data related to our users and their clients. This Privacy Policy outlines how we collect, use, store, share, and protect your personal information through our website, web-based applications, and other services (collectively, the "Service"). By using or accessing our Service, you agree to this Privacy Policy. If you do not agree, please discontinue use immediately. We may update this Privacy Policy from time to time, and changes will be posted on this page with an updated "Last Modified" date. We encourage you to review this page periodically to remain informed. Continued use of our Service following updates signifies your acceptance of those changes.

1. Information We Collect

Personal Information Provided by You

When you interact with our Service, we may collect the following information:

● Name

● Email address

● Telephone number

● Physical address

● Payment information (e.g., credit card details)

● User-generated content uploaded to the Service

● Transaction data from third-party invoicing or accounting tools (e.g., QuickBooks, Xero)

● Client or customer data related to billing and invoicing activities ("Third-Party Client Information")

Automatically Collected Information

We may also collect non-identifying information automatically during your use of the Service, including:

● IP address

● Browser type and version

● Operating system

● Location data

● Date and time of access

● Device identifiers

● Interaction logs with the Service

● Referring URLs

● Internet Service Provider information

Anonymized and Aggregated Data

We may anonymize or aggregate data collected to improve the Service, perform internal research, and analyze usage trends. Such data does not identify individual users and is used solely for these purposes.

2. How We Use Your Information

We use the collected information for the following purposes:

● Account Management: To create, manage, and maintain your account.

● Service Delivery: To provide, operate, and improve our Service functionality and user experience.

● Customer Support: To respond to inquiries and resolve issues.

● Marketing: To send promotional content, updates, and product recommendations, where you have provided consent.

● Legal and Compliance: To comply with laws, enforce agreements, and protect our users and the Service.

● Third-Party Billing: To facilitate invoicing and collection processes for users' clients.

3. Sharing Your Information

We respect your privacy and will not sell or rent your personal information. However, we may share your information in these circumstances:

● Service Providers: With trusted partners who assist in delivering our Service (e.g., payment processors, hosting providers).

● Marketing and Analysis: With partners using anonymized or aggregated data for advertising or analytics.

● Legal Obligations: To comply with applicable laws, subpoenas, or court orders.

● Business Transfers: In cases of mergers, acquisitions, or sales, your data may be transferred to the new entity.

● Security and Fraud Prevention: To protect the rights, safety, or property of users, E-Simply, or others.

4. Retention of Personal Information

We retain your information:

● As long as necessary to fulfill the purposes outlined in this Privacy Policy.

● To comply with legal obligations, enforce agreements, and resolve disputes.

● Until you request deletion, unless legally required otherwise.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

● Remember login details and preferences.

● Analyze how you interact with the Service.

● Track performance and improve functionality.

You may adjust your browser settings to disable cookies; however, some features of our Service may not function correctly without them.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

● Access: Request access to your personal data.

● Correction: Update or correct inaccuracies in your data.

● Deletion: Request deletion of your personal data, subject to legal obligations.

● Marketing Opt-Out: Opt out of receiving marketing communications.

● Do Not Track: While our Service does not currently respond to "Do Not Track" signals, you can manage tracking preferences via browser settings.

To exercise your rights, contact us at [email protected].

7. California Privacy Rights

Under the California Consumer Privacy Act (CCPA), California residents may request:

● Disclosure of personal data collected and shared.

● Deletion of personal data, subject to legal obligations.

● Details regarding third-party data sharing.

For assistance, contact us at [email protected].

8. International Data Transfers

For users outside the United States, your data will be transferred to and processed in the U.S. By using the Service, you consent to such transfers, which comply with applicable data protection laws.

9. Security Measures

We implement industry-standard practices, including encryption and firewalls, to protect your information. Despite these measures, no system is 100% secure. We encourage users to take additional precautions, such as using strong passwords and maintaining updated antivirus software.

10. Children’s Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal data from minors. If you believe we have collected information from a minor, please contact us at [email protected], and we will take appropriate action.

11. Data Breaches

In the event of a data breach, we will promptly notify affected users in compliance with applicable laws and outline steps to mitigate any risks.

12. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.

13. Amendments

We reserve the right to amend this Privacy Policy at any time. Changes will be posted on this page, and your continued use of the Service constitutes acceptance of the revised policy.